Depending on how you interact with Olvexari™, we may collect or process information including:

• Name, email address, telephone number, billing address and shipping address.
• Order number, products purchased, order value, shipping information and transaction status.
• Information associated with returns, refunds or customer-service requests.
• Customer-account information if account features are available and you choose to use them.
• Information you provide when communicating with Olvexari™ customer support.
• IP address, browser type, device type, cookie identifiers, referring pages and website interactions.
• Marketing preferences and interactions with advertising or promotional content.
• Payment-related information required by Shopify and applicable payment providers to process transactions.

Olvexari™ does not ask customers to send complete payment-card numbers or card security codes through ordinary customer-support email.

Personal information may be collected:

• Directly from you when you place an order, submit information or contact customer support.
• Automatically through cookies, pixels, scripts, logs, APIs, local storage or similar technologies.
• From Shopify, payment providers, fulfillment providers and shipping carriers.
• From analytics, advertising, attribution or marketing providers where those services are enabled and permitted.

We may use personal information to:

• Process, verify, fulfill and deliver orders.
• Send order confirmations, service messages and tracking information where available.
• Provide customer support.
• Review returns, refunds, disputes and payment-related requests.
• Detect and help prevent fraud, misuse and security incidents.
• Operate, troubleshoot and improve olvexari.com.
• Measure marketing and advertising performance.
• Provide advertising or marketing where permitted and subject to applicable choices.
• Comply with legal, accounting, regulatory and recordkeeping obligations.

Olvexari.com and services supporting our store may use cookies, pixels, APIs, scripts, local storage, server logs and similar technologies.

These technologies may support website functionality, shopping-cart operation, checkout, preferences, security, fraud prevention, analytics, attribution and advertising where applicable.

Some technologies may be necessary for website operation. Other technologies may be subject to consent or opt-out requirements depending on applicable law and your location.

Personal information may be shared with service providers where reasonably necessary to operate Olvexari™ and complete transactions.

• Shopify and ecommerce-platform providers.
• Payment processors and financial-service providers.
• Fulfillment and shipping providers.
• Customer-service providers.
• Website hosting, security and technical providers.
• Analytics, attribution and advertising providers.
• Professional advisers and authorities where disclosure is legally required.

We may also disclose information when reasonably necessary to comply with law, protect rights, investigate fraud or respond to lawful requests.

We use reasonable administrative, technical and organizational measures intended to help protect information against unauthorized access, loss, misuse or disclosure.

No method of electronic transmission or storage is completely secure, so absolute security cannot be guaranteed.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records and meeting legal obligations.

Retention periods may vary depending on the nature of the information, operational requirements and applicable legal obligations.

Depending on your location and applicable law, you may have rights relating to personal information, including rights to request access, correction, deletion or information concerning certain uses or disclosures.

You may submit an applicable privacy request by emailing service@olvexari.com .

We may need to verify your identity before completing certain requests.

Where marketing communications are offered and permitted, you may receive promotional messages based on your choices.

You may use the unsubscribe mechanism included in an applicable marketing email or contact customer support regarding your preferences.

Transactional communications concerning orders, security or customer service may still be sent where necessary.

Olvexari™ is an ecommerce store for ceramic kitchenware and is not intended to knowingly collect personal information from children contrary to applicable law.

If you believe a child has provided personal information inappropriately, contact us at service@olvexari.com.

Olvexari™ primarily serves customers in the United States, while the company operating the store is located in China.

Personal information may therefore be processed in countries other than the country in which you reside, including where service providers operate.

Where required, applicable safeguards may be used in connection with international data processing.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, service providers, legal requirements or store operations.

The current version will be identified by the "Last Updated" date shown on this page.